For those people searching for the ‘right’ ISP to supply their Broadband Internet many will find the majority of ISPs offering Unlimited internet packages. However many families are finding tehir internet access restricted, removed and even in some cases extra charges appearing on their internet bill.
This is all down to the ‘fair usage policy’. A fair usage policy is basically a small line in your contract that says while your internet is Unlimited you cannot use more than xxGB per month.
Suddenly things don’t seem quite so unlimited anymore.
The ISPs back this move saying it keeps things fair for all of their customers. Some users abusing the system can slow down the network for everyone.
Now here I think is a very important point. If I bought an unlimited usage product I should expect unlimited usage. The company should have the network to deal with this if it decides to advertise such a product.
If I hired a Builder to paint a mansion I would be very friggin upset if the builder only did half of it and then said He couldn’t paint anymore because then there might not be enough paint for the other houses.
If I went to an all you can eat resteraunt but was told I could only have half a plate of food so there was enough for everyone I would also be pretty damn annoyed.
So why the hell should internet service providers get away with unethically and misleadingly advertising products as unlmiited when they sometiems have usage limits as low as 5 gig.
Fortunately there is help available, there have been several casse where people have won full refunds and even damages for loss of connectivity because the Fair Use Policy was not well displayed and that the advertisements were misleading.
Lets take down the corporate bastards who decided to call limited unlimited!
Recent Comments